Effective Date: September 22, 2026
HIGHCITY GLOBAL HOLDINGS LIMITED (“we,” “us,” or “our”) operates an online retail platform specializing in digital gadgets and electronic components. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://highcityglobal.com/ (the “Site”) or make a purchase.
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the Site.
1. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the Site, place an order, or contact us.
- Payment Data: Financial information, such as credit card numbers or payment account details, necessary to process your payments. We use third-party payment processors and do not store your full payment details on our servers.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
- Device Data: Information about the device you use to access the Site, including hardware model, operating system, and unique device identifiers.
2. Use of Your Information
We use the information we collect to:
- Process and fulfill your orders for digital gadgets and electronic components.
- Manage your account and provide customer support.
- Send you transactional emails, such as order confirmations and shipping updates.
- Improve our website, products, and services.
- Send you marketing communications (only if you have opted in).
- Comply with legal obligations and prevent fraudulent activities.
3. Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services for us, such as payment processing, shipping, and email delivery.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to collect and store your information. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access, correct, or delete your personal information.
- The right to object to or restrict processing.
- The right to data portability.
- The right to withdraw consent at any time.
To exercise these rights, please contact us at info@highcityglobal.com.
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date.”
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
HIGHCITY GLOBAL HOLDINGS LIMITED
NSSF House, 6th Floor, P.O. BOX 16361, Dar es Salaam, Tanzania
Email: info@highcityglobal.com
Phone: +255 676 200 261